First of all, you might be wondering what a virtual PBX is. A PBX (Private Branch Exchange) is a private telephone network used within a company. One that is hosted virtually is simply a PBX that is cloud based. Switching your phone system is no small ordeal. However, using a virtual PBX over a proprietary system has a number of benefits. Let’s look at a few of the benefits of using a virtual PBX.
#1 Ease of installation
Although there will still be challenges when it comes to installing and setting up your virtual PBX, it generally is easier to setup compared to a proprietary system. Often times, a proprietary system will need a professional trained on that particular system to set it up. A virtual PBX can often be setup by someone with a networking background, especially if getting help from your virtual PBX provider.